Effective Date: May 15, 2023
This Privacy Policy describes how LinguaSwift LLC ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our customers, visitors, and users ("you" or "your") when you interact with our website or use our translation services. We are committed to safeguarding your privacy and ensuring the security of your personal information.
Information We Collect:
We may collect the following types of personal information:
a. Personal Information Provided by You: When you use our services, communicate with us, or create an account, we may collect personal information such as your name, email address, phone number, and billing information.
b. Translation Content: To provide translation services, we may collect documents, text, or other content that you submit for translation. We treat such content as confidential and take appropriate measures to protect its security.
c. Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and the pages you visit.
Use of Personal Information:
We use your personal information for the following purposes:
a. To provide translation services and fulfill your requests.
b. To communicate with you regarding our services, including responding to your inquiries and providing customer support.
c. To improve and optimize our website and services, including analyzing usage patterns and conducting research.
d. To send you promotional materials, newsletters, and updates about our services, provided that you have consented to such communications.
Sharing of Personal Information:
We may share your personal information in the following circumstances:
a. With our trusted third-party service providers who assist us in delivering our services, such as translators and payment processors. These providers are obligated to keep your information confidential and only use it for the specific purposes for which we disclose it.
b. If required by law or to protect our legal rights, comply with a legal process, or respond to a valid government request.
c. In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction.
Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights:
a. You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us through the information provided below.
b. You can choose to opt-out of receiving promotional communications from us by following the instructions provided in such communications.
Children's Privacy:
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically for any updates.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
LinguaSwift LLC
6 Liberty Square
Boston, MA 02109
info@LinguaSwift.com
